Return Policy

Return Policy

30-Day Money Back Guarantee

Our 30-day money back guarantee allows you the time to ensure your purchase is perfect. If, for any reason, you need to return your item, we are happy to provide you with an exchange or a full refund.

Jewelry and Watch Returns Condition Policy

We meticulously inspect all jewelry and watch returns and assess them based on their condition. Please refer to the following conditions for returns:

Excellent: (100% Refund)

  • Within JewelMORE.com's 30-day Return Policy.
  • Pristine showcase condition – new, unworn, and requires no refurbishing.
  • Arrives in a new, undamaged, original box or case.
  • Complete with all original parts, links, and accessories.
  • Includes all original certificates, manuals, appraisals, and tags.
  • No evidence of sizing, service, alteration, wear, or blemishes of any kind.
  • Any attached Mylar tags are unbroken.

    • Return Instructions:

    To initiate a return, please follow these steps:

  • Contact Us:
  • Email our customer support at support@jewelmore.com to notify us of your return.
  • Receive Authorization:
  • Wait for our team to provide you with return authorization and instructions.
  • Packaging:
  • Ensure the item is securely packed in its original packaging.
  • Return Address:
  • Mail the return to the following address: J.M. 15 West 47th St Suite LL1 New York, NY 10036
  • Insure and Track:
  • Use a traceable shipping method, and consider insuring items for their full value.

    • Additional Information:

  • Timeline: Returns must be initiated within JewelMORE.com 30-day Return Policy window.
  • Refund Process: Once we receive and inspect the return, a refund will be processed promptly.

    • For any questions or assistance, please contact our customer support team at support@jewelmore.com.

    Thank you for choosing JewelMore.com